Privacy policy

Last updated: 28 October 2026

5Oman is an app for real-estate brokers. It turns a listing's photos into a branded video pack: videos, a cover, a carousel, a brochure (PDF) and clean photos. The app runs on iPhone, Android and the web (app.5oman.com). During the pilot it is invite-only.

5Oman is run by Strategy Bees FZ-LLC, Ras Al Khaimah (RAK), United Arab Emirates (“we”). This policy covers the app and this website. Questions: support@5oman.com.

What we collect

• Your account. Your email address, your name if your sign-in gives one, and an internal user id. Sign-in is handled by Clerk: email and password (Clerk may email you a code to confirm a new device), Sign in with Apple, or Google sign-in. We never see your password. We also keep the invite code you used and your credits. There are no payments in the app during the pilot.
• Your brand. Your name, business name, WhatsApp number, and, if you add them, a call number, website and contact email. Also your brand colours and your logo. We remove a logo's plain background on our own server; it is not sent to anyone else.
• Your listings. What you enter: property type, price or rent and its terms, rooms, size, features and other details, and the place you set on the map. You choose how the location is shown. With “Exact location”, we keep the spot you set. With “Neighbourhood only”, the listing's map position is saved and shown as the centre of the 1 km area it falls in, not the spot. Location data read from your photos is kept separately, with the photos (see the next point).
• Your photos. The listing photos you upload, and the versions we make from them. If a photo carries location data (GPS), our server reads it, with the time it was taken and the camera model, to suggest where the listing is, whichever location setting you choose. The photo files you upload keep that data until they are deleted. The GPS position, time and camera model we read are kept in our database at the latest until you delete your account, even after the retention rule below removes the photo files. They are never shown in your pack or sent to the map services, unless you choose the suggested place as the listing's location. The photos, slides, brochure and videos in your pack carry no hidden location or camera data in their files: the clean photos are saved again without it, and the videos, cover, carousel and brochure are made fresh. On your phone, the app also checks a photo's camera details to tell your own photos from slides you saved from 5Oman; that check stays on your phone.
• Your phone's location. Only when you tap “Use my location” on the listing map and allow it. It moves the pin; we keep only the listing location you save.
• Feedback. When you use “Send feedback”: your note, a screenshot if you add one, the name of the screen, the listing you were looking at (if any), the app version and build, the platform (iPhone, Android or web), your phone model and the app's language.
• Notifications. If you allow notifications: your phone's push token, the platform and the app's language, so we can tell you when your video pack is ready.
• Face ID. If you turn on “Open with Face ID”, your phone does the check. We never receive your face or fingerprint.
• The waitlist on this website. If you join it: your name, WhatsApp number, company (optional) and which of our sites you joined from. Each sign-up also sends us an email alert with these details. Your browser remembers that you joined, so the form doesn't show again.

There are no ads in the app or on this website, and we don't sell your data. The iPhone and Android apps have no analytics or tracking tools. This website and the web app use Cloudflare Web Analytics to count visits and see how fast pages load. It sets no cookies, doesn't follow you across other sites and doesn't identify you. We see only totals, such as page views by page, country, browser and device type.

Why we use it

• To sign you in and keep your account to you.
• To make your videos and pack. Your photos, listing details and brand go into them. A video shows what you put in it, including your contact details on the closing card and the map. When you share it, everyone you share it with can see that.
• To tell you when a pack is ready.
• To run the invite-only pilot and keep track of credits.
• To read your feedback and fix problems.
• To message waitlist members on WhatsApp when 5Oman launches.

Who processes it for us

These services handle data for us so 5Oman can work. They may process it outside your country.

• Clerk handles sign-in. It holds your email, your name and your sign-in details. If you use Sign in with Apple or Google sign-in, Apple or Google confirms who you are to Clerk.
• Railway hosts our API, our database and the server that makes the videos. Our database is there: your account, brand, listings, credits, feedback and push tokens. Files are kept at Bunny.net.
• Bunny.net stores the files: your photos and the versions we make, your logo, your video packs and feedback screenshots.
• Google Gemini analyses your listing photos (rooms, quality, best shots) and writes the video's wording, in English and Arabic. It is also our photo-enhancement provider: it improves the photos chosen for your video (model gemini-3-pro-image), and is told to remove people, personal photos, documents and readable text. We send Google the photos, without their location data, and the listing details: type, price or rent, neighbourhood, rooms, size and features. We don't send your contact details or the listing's map position.
• Inngest runs the background steps that make each video. A job starts with a listing id and a few settings (such as the video's language), with no personal details. Inngest keeps each step's result in its run history. That includes the video's text (listing details and your closing-card details) and the names of the stored photos, but not the photos themselves.
• Expo's push service delivers the “Your video pack is ready” message to your phone, through Apple or Google. It receives your push token, that message and a link to the listing in the app (its id). No listing details. Expo also delivers app updates: each time the app opens, it asks Expo whether a newer version is ready.
• OpenStreetMap services help draw the map in your video. Our server asks Overpass (overpass-api.de) for streets, buildings and places, and routing.openstreetmap.de for driving times, around the listing's location. For “Exact location” that is the spot you set; for “Neighbourhood only” it is the centre of the 1 km area. Nothing else about you or the listing is sent. We also download public place data (Overture Maps and Foursquare's open places data) to find nearby cafés, shops and mosques; we send them nothing about you.
• OpenFreeMap supplies the map you see in the app. Your phone or browser loads the map for the area on screen from it, as any online map does.
• Cloudflare hosts this website and the web app, counts visits to them, stores the waitlist, and forwards email sent to support@5oman.com.
• Google Fonts serves this website's fonts.

How long we keep it

• Photos you uploaded but never picked for any video are deleted from storage once the listing's first video pack is 30 days old and the photo itself is 30 days old.
• Photos used in any video, your video packs, your listings, your brand and your feedback are kept while your account exists, so you can download and remake your videos. You can delete a draft listing, with its photos, at any time.
• Push tokens are removed when you sign out, or when Expo tells us the app is no longer on that phone.
• Waitlist entries are kept until you ask us to remove yours.

Deleting your account

In the app, open the Account tab, tap “Delete account” and type DELETE to confirm. This deletes:

• your account, and your sign-in at Clerk;
• your brand and logo;
• all your listings, with their photos, videos and pack files;
• your credits, your feedback and its screenshots, and your push tokens.

It cannot be undone. If one of your videos is being made at that moment, the app asks you to try again when it is finished.

What is not deleted: the record of the invite code we sent you stays, with the note we wrote when we sent it (usually your name) and when it was used, so we know the code was used. Our providers' own logs and job history (for example Inngest's record of a video job) are kept under their own rules.

If you can't use the app, email support@5oman.com from your account's email address and we will delete the account for you.

Your rights

You can see and change your brand and listings in the app. You can also ask us for a copy of your data, or to correct or delete it: email support@5oman.com. You can turn off location access and notifications for 5Oman at any time in your phone's settings.

Children

5Oman is for real-estate professionals. It is not for anyone under 18, and we don't knowingly collect their data.

Changes

When we change this policy, we update this page and the date at the top.

Contact

Strategy Bees FZ-LLC, Ras Al Khaimah, United Arab Emirates
support@5oman.com